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StandardAero was the recipient of two awards at the prestigious Rolls-Royce FIRST Network Recognition Reception, an annual event held as part of Rolls-Royce’s attendance at the 2018 HAI Heli-Expo in Las Vegas, Nevada. The awards program recognizes significant achievements of authorized maintenance service centers that provide maintenance, repair and overhaul (MRO) services for M250 helicopter engines operated by thousands of customers worldwide.
At this year’s event, held on Feb. 26, StandardAero received awards in the categories of “Customer Satisfaction” and “Program Investment.”
In the area of customer satisfaction, StandardAero exceeded its targets in key elements such as quality, value and turnaround times, as noted by positive customer survey responses and direct feedback from the operators. This is the unprecedented ninth year in a row that the company has received an award in this category.
StandardAero also undertook significant efforts in developing in-house Fluoride Ion Clean (FIC) capabilities that resulted in reduced turnaround times, and ultimately led to their success in the category of “Program Investment.”
“Amongst dozens of esteemed industry frontrunners within the network, we are thrilled to have been selected by Rolls-Royce to receive such distinguished awards,” said Manny Atwal, StandardAero’s vice president of sales, marketing and business development for commercial helicopter services. “Our customers are at the center of everything we do, from daily MRO activities to long-term program solutions and industry collaboration, so this recognition from our partners truly serves as a reinforcement of that same focus we both share.”
As a Rolls-Royce Authorized Maintenance Repair & Overhaul Center (AMROC) with over 50 years of experience, StandardAero offers complete M250 engine and accessory MRO services, completed by expert technicians with pride in quality excellence and personalized customer service.
Visit the StandardAero booth (C6043) at the annual HAI Heli-Expo taking place Feb. 27 to March 1 in Las Vegas, Nevada, to learn more about StandardAero’s expanded support capabilities and offerings.