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SBH contracts make engine operating costs predictable, eliminate cash peaks, allow flexibility for scheduled and unscheduled MRO coverage, and more. Anthony Pecchi Photo

Safran introduces new extended Support-By-the-Hour range

Safran Helicopter Engines Press Release | October 16, 2018

Estimated reading time 1 minute, 56 seconds.

Safran Helicopter Engines has announced improvements to its Support-By-the-Hour (SBH) service range. Created to provide a comprehensive “pay as you fly” service, SBH solutions now cover the full scope of customer profiles: SBH 5Star for civil operators of up to five aircraft, SBH Classic for fleets of six-plus aircraft, and SBH M for military air arms.

SBH contracts make engine operating costs predictable, eliminate cash peaks, allow flexibility for scheduled and unscheduled MRO coverage, and more. Anthony Pecchi Photo
SBH contracts make engine operating costs predictable, eliminate cash peaks, allow flexibility for scheduled and unscheduled MRO coverage, and more. Anthony Pecchi Photo

SBH is Safran Helicopter Engines maintenance-by-the-hour service. It has been continuously updated and now covers 40 percent of its customer turbines’ flying hours.

Frederic Bugeon, Safran Helicopter Engines’ vice president of sales, marketing and customer satisfaction, said, “Over the past year, 100 customers subscribed to one of our SBH contracts. With these offers, we are tailoring our service to each customer mission and fleet to maintain their levels of satisfaction as high as possible.”

SBH contracts make engine operating costs predictable, eliminate cash peaks, allow flexibility for scheduled and unscheduled MRO coverage and offer a wide variety of technical expertise options. Amongst these, Health Monitoring reduces unscheduled events through recommending predictive maintenance actions, and Expert link brings direct video contact with a Safran expert.

Each SBH brings added value. SBH 5Star offers simple turnkey packages, SBH Classic allows full flexibility for on-demand coverage and SBH M brings enhanced technical support with greater proximity.

SBH is part of EngineLife Services, Safran’s range of solutions for helicopter engines.

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