As part of DART’s international expansion and the company’s goal to better serve its customers worldwide, DART is opening a new repair and overhaul (R&O) facility in Amsterdam, Netherlands. This is following the opening of the now one-year-old warehouse, located in the outskirts of the city.
“Our operations are located close to the Schiphol Airport, as this will allow quick and efficient logistics for us and for any customer located in the EMEA region,” stated Harvey Siemens, new operations manager for this R&O facility. Siemens was recently relocated from the Calgary, Alberta, engineering facility, where he had the role of design manager for the company.
DART is planning to replicate its R&O Center of Excellence, located in Broussard, Louisiana. The new facility will also be used as a European warehouse for the company.
“No matter where the customer sends the products for repair and maintenance, they should experience the same quick and easy customer experience,” explained Marcelo Gonzalez, vice president and general manager of the San Diego, California, facility, which specializes in flotation system design and manufacturing. Gonzalez will be overlooking the new Amsterdam facility’s activities.
With this new 500-square-meter center of excellence and a new operations manager in place, the company’s focus in the next few months will be the following:
- Work with European Authorities to have the correct certifications
- Ensure the right set-up for inventory level
- Hire and train new team members
- Buy and install the necessary equipment needed to maintain, repair and overhaul the kits
DART expects its new service center in Amsterdam to be fully operational by June 2019.
