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For the second consecutive year, Bristow Group was ranked first in helicopter services in the oilfield services segment of EnergyPoint Research’s 2016 Oilfield Products & Services Customer Satisfaction Survey, which recognizes high-quality suppliers.
“I’m incredibly proud of what the Bristow team has accomplished by working together to deliver safe and reliable services globally,” said Bristow Group president and chief executive officer Jonathan Baliff. “Our measures to improve safety, operate more efficiently, and focus on the client experience yielded positive results in what was another very challenging year for the oil-and-gas market.”
EnergyPoint’s oilfield product and services survey focused on the oil-and-gas industry’s satisfaction with major upstream oilfield suppliers. Survey respondents rate suppliers in four segments: Onshore contract drillers, offshore contract drillers, oilfield products and oilfield services.
Suppliers were evaluated in various areas such as total satisfaction, pricing and contract terms, performance and reliability, technology, engineering and design, job quality, safety and environmental, service and professionalism, post-sale support and corporate capabilities.