Following an independent assessment in September, the certification was awarded by BSI, a certification body accredited by the United Kingdom Accreditation Service (UKAS).
Richard Ward, CAAi managing director said, “We are very proud of our ISO 9001 achievement. It underlines our commitment to providing the highest quality services to our partners across the world and reflects our commitment to continuous improvement to enhance customer satisfaction.”
ISO 9001 is a family of standards for quality management systems, designed to help organizations ensure that they meet the needs of their customers and employees. CAAi’s certificate of registration recognizes that policies, practices and procedures are in place to ensure consistency in the quality CAAi delivers.
